The most rewarding thing of all is that the people of the Whitsundays have taken the Lagoon to their heart as much as tourists and visitors.
The lagoon is surrounded by grassy knolls, perfect for a spot of sunbathing, or finding a quiet spot in the shade to read a book. The sandy beach area at one end provides a safe stinger free environment for the children to play in the shallows and the lagoon is surrounded by landscaped gardens for added aesthetic appeal. A children's pool is situated at one end.

Airlie Beach Lagoon

Featuring marina berths, waterfront land, marina view apartments, holiday accommodation, dining, retail and a maritime passenger terminal, Port of Airlie is ideally located with views over the stunning Whitsunday Islands.

Port of Airlie

Modern Australian food with Latin American flavours. Tapas and share plates. Great choice of beers, wines, spirits and cocktails.
Open  11am-late (closed Tues)

Ventura Restaurant and Bar

Open daily for breakfast from 7.00am Rufus & Co is the place to be for a coffee, smoothie or light lunch. Open until 1.00pm each day.

RUFUS & CO Cafe

Brooke Miles, Gallery Owner; commercial and wedding photographer captures the best of the Great Barrier Reef in her works. Her gallery and store offer an array of prints, unique gifts and jewellery.

Above and Below Gallery 

SKIN SPA WELLNESS
Spa experiences, Facial and Body Therapies, Floatation Therapy and Yoga 
Vartamana Spa is a discrete retreat from daily activities, located in the tranquil environment. Treat yourself, you deserve it.

VARTAMANA SPA

Looking to try a new experience, continue your Pilates practice or feel rejuvenated?
Justine will come to your apartment or to our beautiful grounds to deliver a customised, private workout from 45 minutes. 
Book Now 0491463216, online at www.whitsundaypilates.com.au
Suitable and recommended for Private 1:1, Small Groups, or Special Events 

Whitsunday Pilates

Ocean Rafting offers tours of White Haven Beach, Fly and Raft adventures and scenic flights. To take advantage of a 10% discount, book online and SAVE 10% using our promo code:  tbha 

OCEAN RAFTING

Right on our door step, this delightful cafe and bar is a great spot to grab a coffee or  light lunch. 

Zorro's Cafe & Bar

We are proud to continue improving our property and this includes painting the external surfaces of the building. Work continues on the western sides, with scaffold currently in place to allow access. This does not impact the beautiful view of the marina. The tradesmen are working quietly and diligently around the building. There is minimal noise impacting guests and on occasions access via stairs or walkways may be impeded for short periods of time for everyone's protection. 


Painting in Progress

As members of Queensland Tourism Industry Council we stay connected to the Industry updates, resources and support required to maintain a professional small business.
Membership provides exclusive opportunities for professional development, education session and industry grants.
During 2023-2024 we successfully received Department of Tourism and Sports Capability Subsidy allowing our business to achieve accreditation for the following -
Accessible Tourism
Risk Management
Star Rating
Business Workforce Plan

Staff have also upskilled by completing the following education sessions - 
Access for All - Empowering Inclusive Communication
Access for All - The legal case for accessibility and inclusion




QTIC Members 2024 - 2025

Quality Tourism Accreditation signifies that we have made a commitment to exceeding customer expectations through best practice in service, safety, insurance, advertising practices, risk management and business operations. These standards have been adopted by more than 4,500 high quality tourism businesses across Australia.
When you choose a business with the “tick” you can expect:
Quality
Reliability
Professional customer service
Accuracy in advertising
Sound environmental practices
An appropriately licenced and qualified operator
Adherence to a Code of Ethics

Meeting the standard
Quality Tourism Accreditation certifies tourism businesses that meet specific quality assurance criteria ensuring they are committed to exceeding consumer expectations with great customer service and the highest standards of business practice. All Quality Tourism Accredited Businesses undertake regular onsite audits to ensure compliance. 
To be accredited, businesses must complete the following:
Licences & Permits
Ensures the business has all the required licences and permits.
Business Operating Systems
Ensures business has detailed & proactive operating systems ie: maintenance, health and safety and cleaning schedules.
Economic Sustainability and Financial Systems
Ensures business complies with accounting standards with up-to-date record keeping and complies with consumer laws.
Insurance Details
Ensures the business has all required coverage inc. at least $10million in public liability insurance.
Human Resource Management
Ensure management complies with legislation relating to employing staff along with comprehensive ongoing training and skill development.
Environmental Management
Business must demonstrate a documented and practical commitment to sustainable environmental practices.
Customer Service
Business must have documented customer service procedures, booking and cancellation policies and customer feedback processes.
Risk Management
Business must demonstrate documentation and implementation of risk management plans, as well as emergency and evacuation procedures.
Code of Practice
Business must sign industry code of ethics.

Quality Tourism

The 2024 ARAMA TOP Awards celebrate the variety of stakeholders instrumental to the strength and success of the management and letting rights industry. As finalists for the Resident Manager of the Year - mixed stay category we are excited to have been recognised for our contribution to The Boathouse over the past two years.
The Awards Presentation will be conducted on July 23rd and we will keep you posted on the result. 
Wish us luck!

ARAMA TOP AWARDS

We were pleased to support the Cut Out Party with sponsorship to help raise funds for the Royal Flying Doctor Service. Incredibly together the Cut Out Party was able to raise $53,000 by celebrating the Sugar Cane Industry and donating to their efforts. We look forward to hosting the lucky person who secured the accommodation voucher.

Royal Flying Doctor Service Support

The Boathouse Apartments are proud to contribute by sponsoring the Whitsunday Sea Eagles Australian Football Club as Silver Sponsors.
The Boathouse logo is featured on flags and uniforms worn by all club members. We are proud of our association with this amazing family friends sporting club.
The teams train from Feb - Sept on Tuesday and Thursday evenings from 4.30pm. Games are played on Saturdays from 8.30am each weekend. 
If you are staying with us and feel like joining in a training session or coming along to watch some local talent, games are played at the Whitsunday Sports Park.

Whitsunday Sea Eagles AFL Club Sponsorship

The Whitsundays Writers Festival will take place Friday 6 – Sunday 8 September 2024 and will unite writers and readers to celebrate Queensland and Australian stories and authors. We have 13 authors attending, many of whom are high-profile and known throughout Australia, if not the world! 
The Boathouse Apartments are proud to accommodate an author as event sponsors for the writers festival. The festival expands year on year and is a wonderful three-day event that will comprise an engaging mixture of genres from crime to memoir, romance to screenwriting, and more, as well as interactive workshops, panel discussions and author talks. There will also be Poetry Karaoke on the Friday evening, the Big Book Club High Tea, a lively event on the Saturday night, practical workshops on Sunday morning, and a long table local author lunch on the Sunday afternoon.

A selection of writing competitions for all genres and age groups are available, and awards will be presented Saturday. Most notable is the Gloria Burley Award for the best unpublished manuscript.

Tickets to the event are available via the webpage : www.whitsundayswriters.com/ticket
Or find out more information on their Facebook or socials. 

Whitsunday Writers Fesitval Sponsorship

The Boathouse Apartments are proud sponsors of the NQ Outrigger Clinic  held on May 4-5 2024.
The main event will attract over 500 people from as far as Cairns to Sydney with up to 60 junior members ranging from age 7 to 18, and also many members from the local community of Airlie Beach.
The junior event is aimed at promoting health, fitness, and teamwork among the youth of the outrigging community and the clinic will bring together junior paddlers from various backgrounds to learn and develop their skills in a fun and supportive environment.

We are proud to be associated with making the event memorable and impactful for young paddlers. Together, we are inspiring the next generation of outrigger enthusiasts while promoting the values of health, fitness, and teamwork in our community.


NQ Outriggers Canoe Racing Assoc Event Sponsor

Our family has had a long affiliation and connection with the Central Murray Football Netball League from northern Victoria. We continue to sponsor the netball umpires, and Central Rivers League having contributed to the development of netball umpires for many years. Our sponsorship to this community is important to us as our hold home town prior to our move to QLD, for business. 


Central Rivers Umpire CMFNL Sponsors

St Catherine's Catholic College will be represented in the QISSN boys and girls teams.
The 2024 CQ University QISSN Carnival will commence with the opening ceremony on Sunday 23rd June 2024.  Games commence on Monday Monday 24th June 2024.  The finals will be played on Friday 28th June 2024.
Mason our son, and part time Reception staff member will be playing in his second year of representing the team. 
The Boathouse Apartments were proud to provide an accommodation voucher to raise funds for the QISSN teams to subsidies their trip to Townsville this school holidays.
The games can be live streamed via link accessible on https://www.qissn.com.au/_files/ugd/d1a11d_d61c3ff5f35b4f7393039361d41d7fc8.pdf 

We look forward to hosting the lucky recipient of the accommodation prize.


Sponsorship QISSN Team 2024

Lea continues to work with Australian Tourism Export Council to complete the Trade Ready program in opening business to welcome visitors from all around the world,
The Trade Ready training instructs on how to engage with the Chinese, Indian, Japanese and other overseas destinations. 
Being Trade Ready has involved attending Australian Tourism Exchange in Melbourne during June to meet with agents from across the globe, at a 4 day conference. This enables The Boathouse Apartments to connect with agents, wholesalers and tour operators from various countries to improve occupancy and business in the future. 

The ATEC ‘Tourism Trade Ready’ program provides the Australian tourism industry with the fundamental learning, skills and essential resources required to trade effectively with the domestic and international marketplace.

Australian tourism operators receive a comprehensive introduction to the mechanics of working within the tourism marketplace and will achieve an understanding of the necessary factors required to deliver tourism excellence. 

ATEC INBOUND READY 

The China Host program is designed to us on a three-module journey to build our confidence in the China market. The program assists us to understand the Chinese market opportunity and Chinese travellers expectations so that we can better prepare, attract, serve and sustain within our business.  

China Host Ready 

Why India?

Tourism Australia are confident that India will be in the league of one million visitor arrivals and among the top five inbound tourism markets for Australia, over the next decade. At The Boathouse Apartments we want to ensure that we are a top tourist destination for visitors to our region from India. 

Domestically, Indians are now the second largest migrant group living in Australia, ahead of China in recent years, with a population of over 700,000 residents, the local Indian market provides huge potential for our industry. Training as a host ready business we want to ensure that we are knowledgeable about Indian culture, have our product ready for Indian visitors.

India Host Ready

We are ready to welcome guests to The Boathouse Apartments from Japan. What we have learned is that the Japanese are not consciously coming to Australia looking for Japanese service. They want Australian service, delivered with a basic respect of Japanese service culture.  The common objective to deliver our product is to make the customer feel at ease; their needs anticipated and addressed. 
Our family are looking forward to travelling to Japan in December to experience and learn much more about the Japanese culture and way of life. We know that this will help us be better hosts and provide a better service to our future Japanese guests.

Australian Tourism Export Council Japan Host Ready Property

We are delighted to be official members of ATEC following ratification by the National Board.
ATEC membership demonstrates our dedication to operate a credible, reputable, trustworthy tourism business and our commitment to participate, contribute & influence the growth and rebuild of the tourism export industry.


ATEC MEMBER 2024/25

We are quality tourism certified and can cater to those with accessibility needs. 



Accessible Tourism Accredited

The Boathouse Apartments, Airlie Beach, Queensland, offer two and three bedroom luxury apartments with private balconies overlooking the Port of Airlie Marina, with stunning views of the Whitsunday Islands and Coral Sea.The Andrews Family own and manage the The Boathouse Apartments Management Rights. A sea change has lead them from Swan Hill in Victoria, in 2022, to the beautiful Whitsunday Region. Ross and Lea, together with their children welcome you to stay and enjoy a vacation at The Boathouse Apartments, they will ensure that you won't be disappointed. Over the past 18 months we have worked hard to improve our amazing property. Our accomplishments so far include a renovation to Reception for guest comfort, new air conditioning units throughout the building, new CCTV cameras for guests security and protection. We have installed a new key system, unlimited wifi, and we are looking forward to the building being freshly painted after a well overdue wash. The gardens throughout the property are already lush but we are working with the gardening team to replenish garden species and freshen up the beautiful garden areas.&nbsp;&nbsp;We love the region and taking care of it for all to enjoy is a focus and consideration for our business. We have introduced a recycling program to reduce the environmental impact of the rubbish that we create. We are involved with EcoBiz coaching and The Whitsundays Healthy Heart Project to monitor and reduce our carbon footprint. We proudly collect and recycle containers for change and invest in the local community by sponsorship to local clubs and events.

A family owned and operated business, we all enjoy getting involved with the various roles of caretaking and managing this wonderful property. Ross, a qualified builder works hard to ensure that every apartment is cared for like it was his own. Lea's role is predominately in the office but she enjoys getting out and about to meet guests and inspect the apartments. Mason can be found after school in Reception, while Ryan is on hand when needed; usually keeping an eye on the swimming pool or tennis court.Ross, Lea, Mason and Ryan moved to Airlie Beach post Covid and lock downs in Victoria, looking for a sea change. We have been welcomed to the beautiful community of Airlie Beach getting involved in the AFL club and enjoying the many restaurants and cocktail bars in our great town. Our family enjoys the warmer weather year round and we love getting out on the water fishing and skiing.&nbsp;We are proud sponsors of the Whitsunday Sea Eagles AFL Club, Golden Rivers Umpires,&nbsp;St Catherine's Catholic College QISSN team and Reef and Music Festivals. Community is an important part of our family life and contributing to create strong and healthy clubs is integral for our business model and desire to build a strong community connection.&nbsp;We thoroughly enjoy living and working in the beautiful region of The Whitsundays and encourage you to explore everything that our great town and region has to offer. We value all of our guests and hope that you choose to stay at The Boathouse Apartments to enjoy the spectacular views, serene atmosphere and stunning location.&nbsp;Looking forward to seeing you soon,Lea, Ross, Alivia, Mason and Ryan Andrews

The Boathouse Apartments

Reception open 8am - 6pm, Monday to Friday 9.00am - 4.00pm Saturday and Sunday.Cancellation within 14 days of arrival will be charged at 100% of the booking fee.Cancellations prior to 14 days before arrival are free of charge.Peak period and special events payment and cancellation 30 days prior to arrival.All room reservations require the registered guest to be 18 years or older with a valid credit card in his or her name.&nbsp;The hotel reserves the right to refuse a check-in if these conditions are not met.The Boathouse Apartments require a credit card and reserves the right to hold the card as security of the booking for any damages caused by guests during the booking.&nbsp;Any damage to the property or its contents, or apartments left in excessive untidiness; a fee will be charged to the credit card we have on hold.The maximum number of extra beds and cots allowed is dependent on the room you choose.&nbsp;Only the registered number of guests may occupy the apartment between 9:00pm and 8.00am.Smoking is not allowed.&nbsp;All apartments, including the balconies and common areas within The Boathouse precinct are non – smoking. Cleaning charges apply if smoking is evident after check out. Smoking restrictions include vaping and ecigarettes.Parties/events are not allowed.&nbsp;Noise must be always kept to a reasonable level.Guests must be quiet between 21:00 and 08:00.Please report any accidental damage on departure to determine applicable charges and to allow for such damage to be rectified prior to the next guest's arrival.Management reserves the right to ask any guest or visitor to depart the property, at any time necessary.Management will immediately notify the Police of any suspicious or illicit activities.Closed circuit TV cameras are in use around the property and are monitored to ensure adherence to these policies.Scooters, skateboards, hover boards and the like, are not permitted to be ridden on any walkways or pathways within The Boathouse precinct.

Barbara

Marcel

Bronwyn

Peter

Jane

Emily

The 2 Bedroom Apartment has all of the room you need to travel with friends or family. Spacious, with a fully equipped kitchen, 3 balconies offering stunning marina views, laundry facilities, ensuite, air conditioning and spacious living areas.


2 Bedroom Apartment

The 3 Bedroom Apartments will ensure your holiday is hassle free with everything you need including, 3 balconies offering stunning marina views, a fully equipped kitchen, laundry, ensuite, air conditioning and cable TV.

The Boathouse Apartments

Luxury accommodation in the most ideal location.

The Whitsunday Region has a lot to offer. We can help you make the most of your stay. Ask us how.